You’ll receive a phone call appointment with one of our lending specialists to help you in the pre-approval of your loan, you’ll then receive your final approval, mortgage documents and loan agreement, once you’ve signed these, our team will deal with your existing lender. From this point, you’ll no longer need to pay your previous lender. Easy right? Then, we’ll pay the loan out by estimating payout costs based on current balance, rate and repayments. Your loan will settle and you’ll enjoy new low rates!